Amazon’s ‘Alexa Together’ eldercare subscription service for families now supports up to 10 caregivers – TechCrunch

Amazon is introducing two new features for its “Alexa Together” senior care subscription service. Subscription expands on Amazon’s existing Alexa Care Hub product and includes an emergency helpline, fall detection response features, a remote assistance option that allows family members to manage settings on the person’s device and a source of activity for family members that notifies them when their loved one is active or if there has been a delay in usual activity.

With a new “Circle of Support” feature, elderly loved ones can now have up to 10 caregivers on their subscription. Both the elderly person and the primary caregiver can now add additional caregivers, or “circle members,” to care for an elderly loved one. Amazon notes that circle members can be siblings, cousins, friends, or close neighbors. Circle members can also include the primary caregiver’s spouse so that each spouse receives alerts on their smartphone. Additional caregivers will have access to things like daily alerts and quick check-ins through the activity feed. The new feature is now available to all Alexa Together users.

Additionally, the service’s remote assistance functionality will soon allow primary caregivers to remotely set up Alexa Routines, which are designed to seamlessly group actions together. For example, if a primary caregiver’s loved one starts each morning by turning off the alarm, turning on their bedroom light, asking about the weather, and then the news, the primary caregiver can set up a custom routine that performs all of these actions automatically. By grouping actions into a routine, older loved ones don’t have to ask Alexa to perform each action separately.

“Senior caregivers will be able to set up routines for their older loved ones just like they do on their own accounts, like turning on all the smart lights in the home at sunset, or setting up a goodnight routine where Alexa will turn off the smart lights and play games. sleep sounds,” the company described in a blog post. “Amazon will automatically send an email about the newest routine to your older loved one so they are informed each time a new routine is set up.”

Amazon has invested in using Alexa to care for the elderly and infirm. In addition to Care Hub and Alexa Together, the company announced last year that it would bring Alexa to hospitals and senior centers, such as Atria and Eskaton centers and hospitals, including Cedars-Sinai, BayCare and Houston Methodist. The company has also said it would work with partners that can leverage Alexa Smart Properties tools and APIs that allow them to develop specialized solutions for the elder care market. Although these eldercare solutions are designed to be sold in a business-to-business (B2B) environment, Alexa Together targets the consumer market.

Alexa Together works with compatible Alexa devices, like the Echo, Echo Dot, or Echo Show, and is available as an add-on service or bundled device. The subscription service costs $19.99 per month or $199 per year.

Leave a Reply

Your email address will not be published.